The ROI of Collecting Insurance Information on Every Dental Call

Collecting dental insurance information during the initial phone call has a cascading positive effect on practice operations and revenue. When the insurance is collected on the call, your team can verify benefits before the visit. When benefits are verified, the patient knows their out-of-pocket cost. When cost is known, the patient is more likely to show up. When they show up, they're pre-verified and check-in takes 2 minutes instead of 15. Each step improves revenue and efficiency.

The Insurance Collection Cascade

• Step 1: Insurance collected on first call (CallJolt does this automatically)
• Step 2: Staff verifies benefits before appointment
• Step 3: Patient is informed of coverage and out-of-pocket cost
• Step 4: Patient shows up prepared — no surprises
• Step 5: Check-in takes 2 minutes instead of 15
• Step 6: Hygienist starts on time — no schedule delays
• Step 7: Treatment acceptance improves — patient understands their coverage

How CallJolt Automates Insurance Collection

CallJolt collects insurance information from every new patient on every call — automatically. Insurance company, plan name, member ID, and group number. Your team receives this information immediately and can begin verification before the patient arrives. This simple automation has a significant financial impact across your entire operation.