How Does CallJolt Protect My Restaurant's Customer Data?

Restaurant owners trust CallJolt with their customers' phone numbers, names, dining preferences, allergy information, and credit card details for cancellation policies. This trust comes with a responsibility that CallJolt takes seriously. All data is encrypted in transit and at rest. Access controls ensure only authorized team members see customer information. Compliance with data protection regulations is maintained across all operations.

Data Protection Measures

• All caller data encrypted with AES-256 bit encryption
• Data encrypted in transit using TLS 1.3 protocols
• Role-based access controls limit data visibility to authorized team members
• Regular security audits and penetration testing
• Automatic data retention policies aligned with regulations
• No selling or sharing of customer data with third parties
• Secure data deletion upon account cancellation
• Compliance with CCPA and applicable privacy regulations

What Data Is Collected

CallJolt collects only the data necessary to provide phone answering service: caller phone number, name provided during the call, reservation details, dietary restrictions, special requests, and any other information the caller voluntarily provides during conversation. No data is collected beyond what the caller shares. No data is used for purposes beyond serving your restaurant and its guests.

Your Data, Your Control

Restaurant owners maintain full control over their customer data. You can access, export, or delete customer records at any time. Upon account cancellation, all data is securely deleted within the specified retention period. CallJolt is a tool for your restaurant — the data it handles belongs to you and your customers, not to CallJolt.